Ashok Gajapathi Raju, Minister of Civil Aviation gathered all stockholder, airline staff and victim in the IndiGo assault case. Indigo airline suspended its ground staff employees after the viral of video showing them handling a passenger rudely. The video shows a man arguing with indigo ground staff members before boarding a shuttle bus at the Indra Gandhi International Airport (IGI), then the staff employees accused the man and they does not allow him to board the bus. They drag him out and also used abusive words. The man tried to be free but the employees drop him on the ground. The police said all matter was reported and it was amicably sorted out.
Sanjay Bhatia DCP (airport) said that the passenger, Rajeev Katyal, was waiting for a coach bus. The altercation has occurred between Indigo staff and the passenger, but the matter was “amicably sorted out”.
Meanwhile, Aditya Ghosh president of Indigo airlines said he apologized to the passenger. Ghosh said in a statement,“My personal apologies as this does not reflect our culture,”
“Treating our customers with respect is core to what we do… An incident happened at the Delhi airport which is… against what we stand for at IndiGo” Ghosh said. He also said that they immediately suspended the involved employees.
However, Jitu Kotecha, a stock trader tweet,”#Indigo #Indigoairlines Case of Assault, attempt to murder should be filed. The Culprit Staffs of Indigo should be Jailed. Monetary Compensation should be paid to the victim. @[email protected]”